Refund Policy
Service information, account data and support requests.
Trading name: ALSULTAN STORE
Refund request window
Refund request window: 3 days.
The request window is not a promise that the funds will be returned within three days. Refund processing is tracked separately with the payment provider.
Submit a billing request
Open a support ticket with the order reference, transaction time and an explanation. Never include passwords, tokens or full payment-card information. Requests are not automatically approved by submitting a ticket.